Our Policy

 

Method of Payment

 

We accept Visa, MasterCard, Discover, Debit/Credit, Cash. No Personal or Business Checks.

 

Layaway Policy

 

Layaway is available on any gown purchased over $100. Initial payment of at least 50% is required. All payments on layaway items are non-refundable. Including cancellations. The time allowed for a layaway is a maximum of 6 months from the original date of purchase. All payments must be received on or before the 180th day or you will lose all payments made. You cannot change the gown in layaway, including size and/or color after the layaway is established. All sales are final. Any specials or discounts available at the time of the initial payment will be applied, however, subsequent specials or discounts that occur during the layaway period are not applicable. As a courtesy, we will attempt to contact you approximately one week before the end of the layaway period to remind you that the layaway is about to expire. Payments can be made by phone.

 

Special Order Gowns

 

When ordering a wedding gown or bridal party gown, we require at least 50% of the total cost at the time of the order with the balance due when the gown arrives in the shop. Once the order is placed, it can not be changed or cancelled. We can not be responsible if you gain or lose weight or become pregnant after the gown is ordered. However, if you tell us as soon as you realize you may have a problem, we can often help you come up with a solution. If you change your mind or the wedding is cancelled or re-scheduled, you will still owe the balance on the gown since it has been special ordered for you. So, please be sure before you say, "Yes to the Dress." When special order gowns are received from the designers they are inspected, ironed/steamed and transferred from the plastic shipping bag into a fabric garment bag that is given to you when you pick up the gown.

 

Alterations

 

The cost of alterations is not included in the cost of any gown as someone could need minimal alterations and someone could need more extensive alterations to get the perfect fit. We do not have a seamstress on site however we can give you the contact information for several seamstresses in the area who we know and trust.  It is up to you to choose the one whose service will best fit your needs. Always ask the seamstress what the cost is for the alterations you want done and how long it will take so there are no surprises. Don't forget to take your undergarments and shoes with you to your alterations appointment!

 

All Sales Are Final. No Refunds, Returns or Exchanges. No Exceptions.
05/12/2020 Update